Welcome to Rock-N-Ace . These Terms and Conditions govern your access to and use of our website, including any content, functionality, and services offered on or through our site.

By using our website or purchasing from us, you agree to be legally bound by these terms. If you do not agree with any part of these Terms and Conditions, please do not use our site.

1. Company Overview

Rock-N-Ace is a premium pet food store specializing in high-quality dog care products, including food for allergies, sensitivities, and overall wellness.

2. Eligibility

You must be at least 18 years old to make purchases on our website. If you are under 18, you may use our website only with the involvement of a parent or legal guardian.

3. Product Information

We aim to provide accurate, up-to-date information about our products. However, we do not warrant that descriptions, pricing, or other content is error-free.

Important Note: All product descriptions and information are for informational purposes only. They are not intended to substitute for professional veterinary advice. Always consult with your veterinarian before making changes to your pet’s diet, especially if your dog has a medical condition or allergy.

4. Orders and Payments

  • All orders are subject to availability and confirmation.

  • Prices are listed in [Insert Your Currency] and are subject to change without notice.

  • We accept major credit cards and other secure online payment methods.

  • By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to cancel any order at our discretion, including in the event of pricing errors, suspicious activity, or inventory issues.

5. Shipping & Delivery

  • We offer domestic shipping within [ United State of State ].

  • Estimated delivery times are provided at checkout but are not guaranteed.

  • Rock-N-Ace is not responsible for shipping delays caused by the courier, weather conditions, or unforeseen circumstances.

6. Return & Refund Policy

Your satisfaction is important to us.

You may return items if:

  • The product is unopened and in original condition.

  • The return request is made within [7-14 days] of delivery.

  • You contact us first at [ Rocknacepetproducts@gmail.com ] for return authorization.

Please Note:

  • Perishable or opened pet food items are not eligible for return unless damaged or defective upon arrival.

  • Shipping fees are non-refundable unless the return is due to our error.

7. User Accounts

You may create an account to track orders and access additional features. You are responsible for maintaining the confidentiality of your login information and all activity that occurs under your account.

8. Intellectual Property

All content on this website—including images, logos, product descriptions, graphics, and text—is the property of Rock-N-Ace or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use any content without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Rock-N-Ace shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this site or any product purchased through it.

We do not guarantee that our website will be error-free, uninterrupted, or virus-free.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information.

11. Modifications

We may update these Terms and Conditions at any time without prior notice. The latest version will always be available on this page. Your continued use of the site following changes means you accept those changes.

12. Contact Us

If you have any questions about these Terms and Conditions, you can contact us at:

Rocknacepetproducts@gmail.com